Specializing in Marketing Strategy & Digital for retailers in Western Canada
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Market Research 1.0
Market Research 1.0: Customer Satisfaction
Take the pulse of your customers. Learn about what they think of you and the customer experience you are offering now. The research will be customized for the areas that your business needs to focus on and may be a close look at topics such as consumer shopping behaviour, customer’s opinions of your business now, shopper insights into your competition, current customer demographic information and more. This is usually quantitative statistics-based research but may include qualitative conversation-based groups.